Kayla Behari
Publix
Riverview,FL
3
years of professional experience
Friendly and adaptable, with natural ability to communicate effectively and build rapport. Possesses solid understanding of customer service principles and proficient in handling inquiries and resolving issues efficiently. Committed to enhancing customer satisfaction and contributing to team success.
Customer service professional with deep commitment to delivering exceptional support. Known for resolving inquiries swiftly and enhancing customer satisfaction. Strong focus on teamwork and adaptability, ensuring reliable and flexible service. Proficient in communication and problem-solving.
Work History
Customer Service Staff Member
3 Years 3 Months- Provided product information to enhance customer understanding and satisfaction.
- Maintained accurate records of customer interactions in database systems.
- Team members to improve service delivery processes.
- Developed rapport with customers through friendly communication, building trust in the brand and promoting loyalty.
- Collaborated with team members to improve overall service quality through shared knowledge and expertise.
- Worked as a bagger for 4 months, then quickly trained for cashier, final transition os into thee customer service desk. in the customer service desk I learned how to work with customers and fulfill their needs and using my teamwork skills to help out any of my team members in need.
Education
High School Diploma
- Honor Roll Junior and Senior Year
- 3.6 GPA
- Awarded Perfect Attendance
High School Diploma
- Honor Roll Junior and Senior year
- Awarded High honor roll
- 3.6 GPA
Skills
Assertiveness
Focus
Complaint
Problem resolution
Conflict mediation
Problem-solving
Active listening
Relationship building
Timeline
Customer Service Staff Member
Publix
06.2023 - CurrentRead More
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High School Diploma
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High School Diploma
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