Kayla Blackwell
Summary
Skilled in HIPAA compliance and workflow optimization, demonstrated a steadfast commitment to accuracy and efficiency in medication management and customer care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician II
McLaren Bay Region
2023.11 - Current
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Pharmacy Technician
Meijer
2023.08 - 2023.10
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
State Worker
Michigan Department Of Natural Resources
2022.06 - 2023.08
- Collaborated with cross-functional teams to resolve complex issues, contributing to a more effective work environment.
- Provided exceptional customer service to citizens, addressing their concerns and resolving issues promptly.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
Pharmacy Technician
Rite-Aid Pharmacy
2021.05 - 2023.04
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Counted and labeled prescriptions with correct item and quantity.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Education
Bachelor of Science - Social Work
Saginaw Valley State University
Bay City, MI12.2026
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
Timeline
Pharmacy Technician II
McLaren Bay Region
2023.11 - Current
Pharmacy Technician
Meijer
2023.08 - 2023.10
State Worker
Michigan Department Of Natural Resources
2022.06 - 2023.08
Pharmacy Technician
Rite-Aid Pharmacy
2021.05 - 2023.04
Bachelor of Science - Social Work
Saginaw Valley State University
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