Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Kayla Boardway

Burton,MI

Summary

Motivated and adaptable professional with a background in customer service and a degree in Humanities Pre-Law, complemented by a minor in History. Brings strong written and verbal communication skills, attention to detail, and the ability to handle high-pressure situations with professionalism and discretion. Experienced in assisting diverse clients, managing complex interactions, and maintaining organized records. Eager to contribute strong interpersonal skills, critical thinking, and a passion for the legal field in a legal assistant, administrative, or client support role.

Overview

6
6
years of professional experience

Work History

Cashier

Woody's Oasis
East Lansing, MI
11.2022 - Current
  • Processed 50-100 customer transactions per day efficiently using point-of-sale systems.
  • Greeted customers entering the store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.

Cashier, Assistant Manager

Dairy Queen
10.2020 - 07.2022
  • Supervised daily operations, ensuring efficient service and optimal customer satisfaction.
  • Trained and mentored cashiers, enhancing team performance and operational knowledge.
  • Monitored financial transactions for accuracy, maintaining compliance with company policies.
  • Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Provided exceptional customer service by addressing inquiries and resolving complaints promptly.

Education

Degree - Humanities Pre-law, History

Michigan State University
East Lansing, MI
05-2026

High School -

Goodrich High School
Goodrich, MI
06-2022

Skills

  • Customer service
  • Patience and empathy
  • Time management skills
  • Team collaboration
  • Reliability and punctuality
  • Written and verbal communication
  • Conflict resolution
  • Attention to detail
  • Microsoft Office

Languages

English
Spanish- Elementary to Intermediate Level

Interests

  • History
  • Avid Reader

Timeline

Cashier

Woody's Oasis
11.2022 - Current

Cashier, Assistant Manager

Dairy Queen
10.2020 - 07.2022

Degree - Humanities Pre-law, History

Michigan State University

High School -

Goodrich High School