Kayla Burage
Louisville,KY
Summary
I am a hardworking team player with expertise in completing various clerical tasks and offering staff support. I have a lot of success with working in fast-paced settings. I am responsible, punctual, and productive when working with little to no supervision.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Access Registrar
University Of Louisville Hospital
02.2023 - Current
- Improved patient satisfaction by efficiently registering patients and verifying insurance information.
- Maintained accurate patient records with diligent data entry and attention to detail.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
Certified Trainer/Manager
White Castle
08.2015 - 09.2022
- Improved marketing to attract new customers and promote business.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Managed and motivated employees to be productive and engaged in work.
- Calculating hourly sales, inventory control, and payroll processing.
Patient Access Coordinator
Baptist Health Hospital
08.2021 - 08.2022
- Enhanced communication between departments by regularly updating patient information and coordinating schedules.
- Reduced errors in billing processes by meticulously reviewing and verifying patient demographics and insurance information.
- Stayed calm under pressure to and successfully dealt with difficult situations.
Education
Criminal Justice
University of Louisville
Louisville, KYCertificate of Completion - Nail Technician
Louisville Beauty Academy
Louisville, KYHigh School Diploma -
Central High School
Louisville05.2017
Skills
- HIPAA Compliance
- Registration and Admissions
- Payment Processing
- Data Entry
- Staff Leadership
- Money Handling
- Microsoft Applications
- Time Management
- Strong Organization
Certification
Ceritificate of Completion by the Board of Cosmetology for the State of Kentucky.
Timeline
Patient Access Registrar
University Of Louisville Hospital
02.2023 - Current
Patient Access Coordinator
Baptist Health Hospital
08.2021 - 08.2022
Certified Trainer/Manager
White Castle
08.2015 - 09.2022
Criminal Justice
University of Louisville
Certificate of Completion - Nail Technician
Louisville Beauty Academy
High School Diploma -
Central High School
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