Customer Sales Representative
Vector Marketing Company/ Cutco Cutlery
06.2021 - 08.2021
- Assisted call-in customers with questions and orders.
- Resolved concerns with products or services to help with retention and drive sales.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Verified delivery schedules and processes.
- Stayed current on company Product or Service options to promote offerings during regular service connections.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Negotiated prices, terms of sales and service agreements.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Assisted existing customers with service requests
- Review personal performance with leadership through meetings and over the phone.
- Attended advanced training sessions and optional conferences to increase knowledge and productivity.
