Kayla Castille
Lafayette,LA
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
HAP/IL Specialist
Southwest Louisiana Independence Center
2022.05 - Current
- Followed all company policies and procedures to deliver quality work.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Gathered, organized and input information into digital database.
- Evaluated customer needs and feedback to drive product and service improvements.
- Listened and responded to customer requests and forwarded necessary information to superiors.
Bakery Associate
Super 1 Foods
2021.06 - 2022.03
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Inspected goods to establish accurate pricing and labeling.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
Cashier
Dollar Tree
2020.03 - 2020.08
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Inventory Associate
RGIS Inventory Specialists
2017.02 - 2017.04
- Completed physical inventory counts each month.
- Managed inventory storage in clean and organized fashion.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Maintained inventory count, tracked usage, and documented variances.
Housekeeping
Wydham Garden
2016.07 - 2017.01
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Removed soiled sheets, washcloths and towels.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Prepared rooms with top-notch standards every time.
- Trained other staff members by physically demonstrating complex tasks.
Cashier/Sales Associate
Kohls
2015.04 - 2016.10
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
Cashier/Sporting goods
Walmart
2014.11 - 2015.02
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Replenishment Associate
Michaels Arts & Crafts
2014.08 - 2014.11
- Used hand scanners and computer tracking systems to update merchandise locations.
- Added inventory to shelves, racks, bins and displays according to restocking procedures.
- Created attractive and eye-catching displays and end caps to promote specific stock to customers.
- Constructed pallets for sales floor and moved items safely using pallet jacks.
- Put away received merchandise in designated location.
- Unpacked trucks, moved merchandise and stocked shelves to provide appealing sales floor and positive customer experience.
- Used two-way radios to hear incoming messages and provide verbal responses.
- Pulled out-of-date, damaged or returned opened items to report to supervisor.
Clipper
Absolutely Monogramming
2012.08 - 2014.07
- Recorded yardage, cut information and name on tickets.
- Inspected work for defects and verified against job specifications.
- Read tickets for style, number and special instructions.
- Used hand tools to complete delicate work.
- Maintained equipment and kept work area clean.
- Trimmed [Clothing] to meet company aesthetics and produce highest quality product.
Education
Certificate - Medical Assisting
Unitech Training Academy - Lafayette
Lafayette, LA04.2018
Skills
- Resource Allocation
Timeline
HAP/IL Specialist
Southwest Louisiana Independence Center
2022.05 - Current
Bakery Associate
Super 1 Foods
2021.06 - 2022.03
Cashier
Dollar Tree
2020.03 - 2020.08
Inventory Associate
RGIS Inventory Specialists
2017.02 - 2017.04
Housekeeping
Wydham Garden
2016.07 - 2017.01
Cashier/Sales Associate
Kohls
2015.04 - 2016.10
Cashier/Sporting goods
Walmart
2014.11 - 2015.02
Replenishment Associate
Michaels Arts & Crafts
2014.08 - 2014.11
Clipper
Absolutely Monogramming
2012.08 - 2014.07
Certificate - Medical Assisting
Unitech Training Academy - Lafayette
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