Kayla Chaverria
Duncanville,TX
Summary
Adept at managing high-pressure situations and multitasking, as demonstrated at Bistro 31, where seamless guest handling and efficient waitlist management were paramount. Skilled in customer service and conflict resolution, my proactive approach and keen ability to learn actively contributed to enhancing guest experiences and operational efficiency.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Bistro 31
Highland Park, Tx
11.2023 - 08.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Receptionist Assistant
Americas Best Contacts And Eyeglasses
Dallas, TX
06.2023 - 11.2023
- Resolved customer problems and complaints.
- Managed multi-line telephone system and greeted claimants during office visits.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Harmony School of Excellence
Dallas, Tx05.2022
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Cleanliness and hygiene
- Conflict Resolution
Timeline
Restaurant Hostess
Bistro 31
11.2023 - 08.2024
Receptionist Assistant
Americas Best Contacts And Eyeglasses
06.2023 - 11.2023
Harmony School of Excellence