Kayla C. Norred
Choudrant,LA
Summary
Customer service representative with 10+ years of experience in hospitality, food, and customer relations. Interested in giving viable and courteous service to ensure customer satisfaction.
Overview
13
13
years of professional experience
Work History
Cashier
Dollar General
12.2024 - Current
- Retail Sales
Cashier/Cook
Country Cream
Mer Rouge, La
04.2019 - 02.2022
- 9am-9pm S-S
- Taking customer orders via telephone and window and o.t.p, cooking orders to serve in timely manner, cleaning areas to Health board standards.
Front Desk
Best Western North Inn and Suites
Bastrop, La
03.2013 - 01.2015
- 3pm-11pm S-S
- Provided exceptional customer service for guests by walk-in and o.t.p by making reservations printing folios and making electronic key cards. Light cleaning for lobby and breakfast areas and housekeeping when needed. Maintenance when needed changing batteries in door lock etc.
Education
G.E.D - undefined
Career Center
Bastrop, La09.2007
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Money handling
- Cash register operation
- Customer relations
- Conflict resolution
- Refunds and exchanges
- ID verification
- Cleaning and sanitizing
Timeline
Cashier
Dollar General
12.2024 - Current
Cashier/Cook
Country Cream
04.2019 - 02.2022
Front Desk
Best Western North Inn and Suites
03.2013 - 01.2015
G.E.D - undefined
Career Center