Kayla Cunningham
Newark,OH
Summary
Dedicated CDCA SUD Residential Counselor with expertise in motivational interviewing, client advocacy, and progress monitoring. Committed to delivering personalized treatment plans that enhance client well-being and support recovery.
Overview
1
1
Certification
13
13
years of professional experience
Work History
SUD Residential Counselor
Behavioral Healthcare Partners of Central Ohio
Newark, OH
10.2023 - Current
- Facilitated individual and group counseling sessions to promote emotional well-being.
- Developed and implemented personalized treatment plans in collaboration with multidisciplinary teams.
- Monitored client progress, documenting observations and adjusting interventions as needed.
- Provided crisis intervention support, ensuring safety and stability for clients during emergencies.
- Conducted intake assessments to evaluate client needs and establish therapeutic rapport.
- Monitored and documented client progress toward meeting goals and objectives.
SUD Residential Aide
Behavioral Healthcare Partners of Central Ohio
Newark, OH
05.2022 - 10.2023
- Provided individualized support to residents, enhancing their daily living skills and overall well-being.
- Monitored resident progress and behavior, documenting changes to inform treatment adjustments.
- Trained new staff on best practices for supporting residents in a therapeutic environment.
- Implemented safety protocols to maintain a secure and supportive living space for all residents.
- Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
- Complied with relevant regulations governing residential care facilities; participated in ongoing training opportunities to enhance professional knowledge continually.
General Manager
Massey's Pizza Sports Bar & Grille
Heath, OH
10.2020 - 05.2022
- Oversaw daily operations, ensuring high-quality service and customer satisfaction.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
- Set clear expectations and created positive working environment for employees.
Human Resources Specialist
Buckeye Skilled Trades
Newark, OH
04.2013 - 06.2014
- Managed recruitment processes, from sourcing candidates to conducting interviews and facilitating onboarding.
- Developed and implemented employee training programs to enhance skill sets and improve performance.
- Provided guidance on employee relations issues, fostering a positive workplace culture and resolving conflicts effectively.
Education
Associate of Applied Science - Human Services
Central Ohio Technical College
Newark, OH06-2012
Skills
- De-escalation techniques
- Client advocacy
- Boundaries establishment
- Progress monitoring
- Professionalism and ethics
- Motivational interviewing
- Counseling and coaching
- Residential treatment programs
- Residential treatment plans
- Substance abuse disorders
Certification
- Licensed CDCA - 2023 - Current
- Certified MRT Facilitator
- ORAS Certified
Timeline
SUD Residential Counselor
Behavioral Healthcare Partners of Central Ohio
10.2023 - Current
SUD Residential Aide
Behavioral Healthcare Partners of Central Ohio
05.2022 - 10.2023
General Manager
Massey's Pizza Sports Bar & Grille
10.2020 - 05.2022
Human Resources Specialist
Buckeye Skilled Trades
04.2013 - 06.2014
Associate of Applied Science - Human Services
Central Ohio Technical College