Kayla Cyphers
New York,NY
Summary
Dependable administrative assistant with a passion in creating a positive work environment. Exceptional executive and colleague feedback recognizing expert organization and efficiency. Diverse experience in office management, customer service and executive assistance. Increased morale by organizing company-wide events and prioritizing relationship building.
Overview
7
7
years of professional experience
Work History
Administrative Assistant/HR Assistant
HAP Capital
2022.12 - Current
- Assisted with 5 special projects of varying degrees of complexity.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Promoted teamwork both internally and externally and worked exceptionally well with executives, staff, and external associates.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Organized office events such as holiday parties and team-building activities, promoting positive company culture and boosting employee morale.
- Drafted correspondence and other documents for executives and department heads in company's voice.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
Actor
Disney Theatrical Group
2021.09 - 2022.09
- Supported charitable causes through participation in benefit performances and fundraising events, raising awareness and contributing to the success of non-profit organizations.
- Enhanced audience experience by delivering captivating performances in various theater productions.
- Expanded professional network by attending workshops, conferences, and industry events, leading to increased opportunities for collaboration.
- Provided constructive feedback to peers during rehearsal processes, fostering an environment of ongoing improvement within the cast.
- Collaborated with directors and fellow actors to develop engaging character portrayals for stage and screen.
Financial Services Representative
Kleinfeld Bridal
2018.12 - 2021.09
- Answered all incoming calls in a professional, courteous, and timely manner; following established standards and guidelines for excellent member relations and efficiency.
- Gathered client information and completed paperwork to open new accounts.
- Handled inquiries about account balances, payments due, and other concerns.
- Researched errors and issues with accounts.
- Developed lasting relationships with clientele to ensure their continued business with Kleinfeld.
- Performed data entry for all orders.
- Scheduled domestic and international shipping when required.
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
- Worked closely with other departments to provide seamless service delivery for complex client requests.
- Collaborated with team members to achieve sales targets and improve overall branch performance.
Performer
Disneyland
2017.06 - 2018.09
- Collaborated with directors to develop compelling character portrayals, resulting in memorable performances.
- Adapted quickly to changes in scripts or direction, demonstrating flexibility as an actor under tight deadlines or last-minute adjustments.
- Demonstrated knowledge of various dialects and accents enabling accurate portrayal characters from diverse backgrounds.
- Contributed creative ideas during script development sessions, enhancing storyline continuity and character depth.
Education
Bachelor of Fine Arts, Musical Theater -
The American Musical and Dramatic Academy
Los Angeles, CA06.2017
Skills
- Scheduling and calendar management
- Microsoft Office Suite
- Conflict Mediation
- Customer Service
- Relationship Building
- Office Management
- Administrative Support
- Travel administration
Timeline
Administrative Assistant/HR Assistant
HAP Capital
2022.12 - Current
Actor
Disney Theatrical Group
2021.09 - 2022.09
Financial Services Representative
Kleinfeld Bridal
2018.12 - 2021.09
Performer
Disneyland
2017.06 - 2018.09
Bachelor of Fine Arts, Musical Theater -
The American Musical and Dramatic Academy
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