Kayla Draper
Charlevoix
Summary
Dedicated Behavioral Health Technician with experience at Bear River Health, skilled in patient assessment and conflict resolution. Proven ability to implement individualized treatment plans and support group therapy, enhancing patient engagement and safety. Committed to maintaining accurate documentation and ensuring compliance with healthcare regulations.
Overview
2
2
years of professional experience
Work History
Behavioral Health Technician
Bear River Health
Gaylord, MI
03.2025 - 02.2026
- Provided direct patient care under supervision, ensuring safety and comfort during treatment sessions.
- Assisted in implementing individualized treatment plans tailored to patient needs and progress.
- Monitored patient behavior and reported changes to healthcare team for timely intervention.
- Supported group therapy sessions by facilitating discussions and encouraging participation among patients.
- Maintained accurate documentation of patient interactions, ensuring compliance with healthcare regulations.
Crew Member
Wendy’s
Petoskey, MI
08.2024 - 03.2025
- Assisted in preparing and serving food to customers efficiently.
- Maintained cleanliness and organization of dining area and kitchen equipment.
- Adhered to safety and sanitation standards during food preparation processes.
- Supported team members in daily operations, ensuring smooth workflow.
- Handled customer inquiries and complaints with professionalism and courtesy.
- Operated cash register accurately, processing transactions swiftly.
- Collaborated with team to achieve high levels of customer satisfaction consistently.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Cheboygan Area High School
Cheboygan, MI05.2022
Skills
- Active listening
- Conflict de-escalation
- Documentation skills
- De-escalation strategies
- Mental health support
- Client transportation
- Conflict resolution
- Case documentation
- Substance abuse experience
- Patient assessment
- Suicide prevention
- Emergency response
- Incident reporting
- Records maintenance
- Safety management
- Activity monitoring
- Records management
- Recovery-oriented approach
- Mental health assessment
Timeline
Behavioral Health Technician
Bear River Health
03.2025 - 02.2026
Crew Member
Wendy’s
08.2024 - 03.2025
High School Diploma -
Cheboygan Area High School