Kayla Espinoza

Proven professional with experience at TBK Bank, adept in enhancing customer satisfaction and sales through effective up-selling. Demonstrates strong work ethic and patience, excelling in complaint handling and data entry. Achieved notable customer service milestones by leveraging interpersonal skills and a goal-oriented approach.

Offering positive attitude and strong interpersonal skills, eager to learn and grow in customer-focused role. Brings ability to quickly grasp new concepts and adapt to different situations, ensuring effective communication and problem-solving. Ready to use and develop customer service and communication skills in Intake Assistant role.

Developed strong communication and problem-solving abilities in fast-paced customer service environment. Demonstrated ability to handle diverse customer needs and deliver effective solutions. Seeking to transition into new field where these skills can drive positive outcomes and team success.