Kayla Ewald
Plainfield,IL
Summary
Dynamic and results-driven professional with a strong background in customer service at Smoothie King and Potbelly. Proven ability to enhance guest satisfaction and loyalty through effective communication and teamwork. Skilled in inventory management and training, with a commitment to problem-solving and operational excellence.
Overview
6
6
years of professional experience
Work History
Sales Associate
Smoothie King and Potbelly
01.2022 - 08.2025
- Provided exceptional customer service, enhancing overall guest satisfaction and loyalty.
- Educated customers on menu offerings, leading to increased product knowledge and repeat business.
- Managed inventory levels, ensuring stock availability and minimizing waste through effective organization.
- Trained new employees on operational procedures and customer engagement strategies to optimize team performance.
Cashier
Smoothie King and Potbelly
01.2022 - 08.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of service area to enhance customer experience.
- Assisted customers in selecting menu items, providing product knowledge and recommendations.
- Handled cash, credit, and debit transactions accurately to ensure financial integrity.
Volunteer
Feed My Starving Children, Chandler
05.2020 - 05.2025
- Assisted in assembling meal packets for distribution to malnourished children.
- Collaborated with team members to streamline packing processes and enhance efficiency.
- Ensured compliance with safety and sanitation standards during food preparation activities.
- Engaged in training new volunteers on operational procedures and best practices.
Babysitter
Emily Jumbeck and Greg Jumbeck
01.2020 - 01.2025
- Supervised children during playtime, ensuring safety and engagement in activities.
- Planned age-appropriate educational games to promote learning and development.
- Prepared nutritious meals and snacks, adhering to dietary restrictions as needed.
- Communicated effectively with parents regarding children's daily activities and needs.
Pet Sitter
Lindsey Scott
01.2022 - 01.2024
- Provided daily care and companionship for pets, ensuring their well-being and comfort.
- Administered medication and monitored health conditions as directed by pet owners.
- Maintained cleanliness of pet areas, including feeding spaces and play areas.
- Developed personalized care routines tailored to individual pet needs and preferences.
Education
Bachelor of Arts - Elementary Education
Arizona State University
Tempe, AZ05-2028
High School Diploma -
Plainfield North Highschool
Plainfield, IL05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Smoothie King and Potbelly
01.2022 - 08.2025
Cashier
Smoothie King and Potbelly
01.2022 - 08.2025
Pet Sitter
Lindsey Scott
01.2022 - 01.2024
Volunteer
Feed My Starving Children, Chandler
05.2020 - 05.2025
Babysitter
Emily Jumbeck and Greg Jumbeck
01.2020 - 01.2025
Bachelor of Arts - Elementary Education
Arizona State University
High School Diploma -
Plainfield North Highschool