Summary
Overview
Work History
Education
Skills
Timeline
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KAYLA FERGUS

Mount Pleasant,SC

Summary

Dependable and courteous professional with several years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments.

Overview

8
8
years of professional experience

Work History

Front Desk Receptionist

CycleBar
Columbia, SC
08.2023 - Current
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Greeted customers warmly and made them feel welcome.

Private Nanny

None Of The Above
Mount Pleasant, SC
05.2022 - Current
  • Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
  • Provided supervision and guidance to ensure safety of children in all situations.
  • Developed an understanding of each child's individual strengths and weaknesses.
  • Transported the children safely to appointments, social engagements or recreational activities.

Babysitter

None Of The Above
Mount Pleasant, SC
01.2017 - Current
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Enforcing discipline when necessary but always doing so calmly and respectfully.
  • Establishing trust through consistent communication with both parents and kids.

Front Desk Receptionist

SPENGA
Mount Pleasant, SC
08.2023 - 08.2024
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.

Lifeguard

Hobcaw Yacht Club
Mount Pleasant, SC
05.2019 - 08.2021
  • Observed swimmers from elevated chairs while scanning the entire pool deck.
  • Performed regular cleaning and maintenance of pool equipment.
  • Provided first aid care to injured patrons before paramedics arrived on scene.

Education

Bachelor of Arts - Finance

University of South Carolina
Columbia, SC
05-2027

Skills

  • Excel

Timeline

Front Desk Receptionist

CycleBar
08.2023 - Current

Front Desk Receptionist

SPENGA
08.2023 - 08.2024

Private Nanny

None Of The Above
05.2022 - Current

Lifeguard

Hobcaw Yacht Club
05.2019 - 08.2021

Babysitter

None Of The Above
01.2017 - Current

Bachelor of Arts - Finance

University of South Carolina

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KAYLA FERGUS