Kayla Gildon
Brooklyn Park,MN
Summary
Experienced pharmacy technician providing efficient and accurate service in the healthcare industry. 13 years of experience as a pharmacy technician Motivated professional with skills to meet customer needs Stays on top of demands in challenging environments Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
14
14
years of professional experience
Work History
City Letter Carrier
United States Postal Service, USPS
04.2023 - Current
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Delivered packages and mail to business and people in local area.
- Planned and cased mail in sequence of delivery for designated route.
Delivery Driver
Independent Contractors
08.2018 - 04.2023
- Delivered packages and goods to various locations in a timely manner
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Distribution Pharmacy Technician
Addison Group
09.2022 - 12.2022
- Prepared pharmacy product for shipping
- Prepared shipping boxes and shipping reports
Intake Representative
Aston Carter
05.2022 - 06.2022
- Answered phone calls in a call center
- Set up medical and pharmacy cases for prior authorization review
- Stayed organized to be successful and efficiently work queues and incoming fax requests
Certified Pharmacy Technician
Abbott Northwestern Hospital
07.2017 - 06.2021
- Met customer needs with fast and knowledgeable service
- Troubleshot problems and developed successful solutions
- Helped team manage high-volume work by prioritizing tasks and organizing pharmacy
- Supported pharmacist by measuring, counting and labeling prescriptions
Certified Pharmacy Technician
Hennepin Healthcare
12.2009 - 10.2020
- Assisted pharmacy customers with prescription sales and service needs
- Collaborated effectively with diverse team to accomplish daily goals and meet long term goals
- Developed solid relationships with customers, staff, and vendors
- Trained new pharmacy staff in pharmacy operations and pharmacy insurance processing
Education
Bachelor of Science - Business Administration
Metropolitan State University
Saint Paul, MNAssociate of Arts - Liberal Arts
North Hennepin Community College
Brooklyn Park, MNSkills
- HIPAA
- Delivery Driver Experience
- Registered Pharmacy Technician
- Pharmacy Technician Certification
Timeline
City Letter Carrier
United States Postal Service, USPS
04.2023 - Current
Distribution Pharmacy Technician
Addison Group
09.2022 - 12.2022
Intake Representative
Aston Carter
05.2022 - 06.2022
Delivery Driver
Independent Contractors
08.2018 - 04.2023
Certified Pharmacy Technician
Abbott Northwestern Hospital
07.2017 - 06.2021
Certified Pharmacy Technician
Hennepin Healthcare
12.2009 - 10.2020
Bachelor of Science - Business Administration
Metropolitan State University
Associate of Arts - Liberal Arts
North Hennepin Community College
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