Kayla Goode
Houston,US
Summary
Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.
Overview
5
5
years of professional experience
Work History
Shift Leader
Nekter Juice Bar Inc.
05.2025 - Current
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored staff on best practices for customer service and operational efficiency.
- Resolved customer complaints swiftly, maintaining high levels of satisfaction and loyalty.
- Monitored inventory levels, facilitating timely restocking to meet demand without overages.
Lead Stylist
Balloons of Houston
08.2021 - Current
- Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
- Custom mixed colors to match the color preferences of my customers.
- Looked for industry trends on social media and through online sources.
- From numbers, letter, to custom designs, and outstanding balloon decor, I created orders exactly how customers want them, or with colors they chose.
- Led team in executing creative styling concepts for diverse clientele.
- Mentored junior stylists, enhancing skills and promoting professional growth.
- Collaborated with cross-functional teams to curate seasonal collections and promotional events.
- Implemented inventory management practices to optimize product availability and reduce waste.
Digital Shopper
Walmart Supercenter
01.2021 - 07.2021
- Provided each customer with exceptional service by listening to their concerns and answering their questions.
- Organized many deliveries per hour by smoothly selecting purchased items.
- Prepared customer orders for pickup arrival on time.
- Satisfied customer with quick, and accurate service time under tight deadlines.
Education
High School -
Elsik High School
Houston, TX12-2021
Skills
- Team leadership
- Problem-solving
- Customer service focus
- Strong verbal and written communication
- Training assistance
- Creative problem solving
- Conflict resolution
- Staff training and development
Timeline
Shift Leader
Nekter Juice Bar Inc.
05.2025 - Current
Lead Stylist
Balloons of Houston
08.2021 - Current
Digital Shopper
Walmart Supercenter
01.2021 - 07.2021
High School -
Elsik High School