Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yanet Arteaga

Houston,TX

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

1
1
year of professional experience

Work History

Shift Leader

Einsteins Bros Bagels
Houston, TX
02.2024 - Current
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Assisted in training new employees on shift operations.
  • Scheduled team members for shifts based on business needs and customer demand.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.

Education

High School Diploma -

Hialeah High School
Hialeah, FL
05-2004

Skills

  • Customer Service Management
  • Equipment Troubleshooting
  • Operations Support
  • Production Scheduling
  • Production Reporting
  • Team motivation
  • Motivational Leadership
  • Drawer Assignments
  • Staff Supervision
  • Problem-Solving
  • Employee Attendance Monitoring
  • Strong verbal and written communication
  • Team Supervision
  • Team Leadership
  • Positive Attitude
  • Inventory Counts
  • Cash Handling

Languages

English
Limited
Spanish
Professional

Timeline

Shift Leader

Einsteins Bros Bagels
02.2024 - Current

High School Diploma -

Hialeah High School
Yanet Arteaga