Kayla Greenfield
Copperas Cove
Summary
Dedicated professional with a strong background in customer service. Skilled in conflict resolution and team collaboration. Committed to enhancing customer experiences and building lasting relationships.
Overview
2
2
years of professional experience
Work History
Cashier
Braums Ice Cream And Dairy
Cushing, OK
01.2026 - 07.2026
- Assisted customers in product selection, enhancing overall shopping experience.
- Operated point-of-sale system efficiently, ensuring accurate transactions.
- Maintained inventory levels, restocking shelves to optimize product availability.
- Collaborated with team members to achieve daily sales goals and objectives.
- Educated customers on product features and benefits, improving customer satisfaction rates.
- Monitored store displays, ensuring visual merchandising standards were met consistently.
- Resolved customer inquiries and complaints effectively, fostering positive relationships.
- Participated in training sessions to expand product knowledge and sales techniques.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
Williams
Perkins, OK
06.2025 - 10.2025
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained organized merchandise displays to enhance store aesthetics and improve customer experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Collaborated with team members to achieve sales goals and maintain high levels of customer service.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.
Sales Associate
Atwoods Ranch & Home
Cushing, OK
05.2024 - 01.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Operated point-of-sale system efficiently, ensuring accurate transactions.
- Maintained inventory levels, restocking shelves to optimize product availability.
- Collaborated with team members to achieve daily sales goals and objectives.
- Educated customers on product features and benefits, improving customer satisfaction rates.
- Monitored store displays, ensuring visual merchandising standards were met consistently.
- Resolved customer inquiries and complaints effectively, fostering positive relationships.
- Participated in training sessions to expand product knowledge and sales techniques.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
High School Diploma -
Agra High School
Agra, OK05-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Customer service excellence
- Customer relations
- Written and verbal communication
- Professionalism and courtesy
- Conflict resolution
- Product knowledge
- Issue resolution
Timeline
Cashier
Braums Ice Cream And Dairy
01.2026 - 07.2026
Sales Associate
Williams
06.2025 - 10.2025
Sales Associate
Atwoods Ranch & Home
05.2024 - 01.2025
High School Diploma -
Agra High School