Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kayla Henderson

Midlothian,TX

Summary

Dynamic professional with a proven track record in customer service and time management at Pediatric Dentistry of Mansfield. Expert in managing patient interactions and appointment scheduling, ensuring seamless operations. Recognized for attention to detail and effective communication, enhancing patient satisfaction and operational efficiency. Proficient in dental practice management software.

Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.

Overview

5
5
years of professional experience

Work History

Dental Front Desk Receptionist

Pediatric Dentistry of Mansfield
Mansfield, TX
06.2024 - Current
  • Managed patient check-in and appointment scheduling using dental practice management software.
  • Assisted in maintaining accurate patient records and updated information in the electronic health record system.
  • Coordinated communication between patients and dental staff to ensure seamless service delivery.
  • Supported billing processes by verifying insurance eligibility and collecting payments at point of service.

Administrative Assistant

DLK Medical Technologies
Dallas, TX
08.2020 - 06.2024
  • Managed scheduling and calendar coordination for executive team to optimize time management.
  • Utilized electronic filing systems to organize confidential documents, enhancing retrieval efficiency.
  • Communicated with clients and vendors via phone and email, providing exceptional customer service support.

Sales Associate

Amazing Lash Studio
Arlington, TX
10.2022 - 11.2023
  • Managed appointment scheduling using salon management software to optimize daily operations.
  • Collaborated with team members to ensure a welcoming and organized studio environment.
  • Handled cash transactions accurately, ensuring financial accountability during shifts.

Education

Midlothian High School
Midlothian
05.2020

Skills

  • Customer service (5 years)
  • Attention to detail
  • Time management
  • Tech savvy
  • Dental Terminology
  • Insurance Verification
  • Sales experience

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Dental Front Desk Receptionist

Pediatric Dentistry of Mansfield
06.2024 - Current

Sales Associate

Amazing Lash Studio
10.2022 - 11.2023

Administrative Assistant

DLK Medical Technologies
08.2020 - 06.2024

Midlothian High School