Summary
Overview
Work History
Education
Skills
diamond art, hanging out with my family, playing video games
Timeline
Generic

Kayla Holley

Olympia,WA

Summary

Highly motivated sales professional dedicated to building loyal clientele through exceptional delivery of customer service. Effective communicator with proven negotiation skills that benefit margins while keeping customers happy.

Overview

10
10
years of professional experience

Work History

Pawnbroker

Cash America
02.2020 - 03.2022
  • Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
  • Made loans on [Type] items after closely inspecting item values, collecting payments or tangible property as collateral.
  • Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
  • Maintained a clean, organized, and secure store environment to ensure smooth operations and prevent theft.
  • Collaborated with law enforcement agencies to report stolen property or suspicious activities detected during daily operations.
  • Evaluated the value of various items, such as jewelry, electronics, tools, and antiques, based on market conditions and item condition.
  • Assessed quality and value of incoming items and offered customers loans.

Slot Attendant/Bingo Cashier

Little Creek Casino
04.2018 - 09.2019
  • Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
  • Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
  • Delivered exceptional customer service through friendly interactions and prompt assistance with guest inquiries or concerns.
  • Connected with guests on personal level to build loyalty.

Pawnbroker

Tumwater Pawn Brokers
02.2017 - 02.2018
  • Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
  • Made loans on specific items after closely inspecting item values, collecting payments or tangible property as collateral.
  • Collaborated with law enforcement agencies to report stolen property or suspicious activities detected during daily operations.
  • Evaluated the value of various items, such as jewelry, electronics, tools, and antiques, based on market conditions and item condition.
  • Handled cash management duties effectively maintaining accuracy in daily reconciliations deposit preparations.
  • Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
  • Maintained a clean, organized, and secure store environment to ensure smooth operations and prevent theft.

Overnight Zoner

Walmart
01.2016 - 03.2017
  • Maximized retail space utilization by creating visually appealing merchandise displays that showcased available products effectively.
  • Maintained a clean, organized, and visually appealing retail environment for an enjoyable shopping experience.
  • folded clothing by correct size

Fitting Room Attendant

Target
02.2014 - 11.2015
  • Cleaned and maintained fitting rooms regularly.
  • Organized clothing and accessories that customers had returned to fitting room desk.
  • Reduced theft by limiting number of items that each customer took into fitting rooms.
  • Answered customer telephone calls to provide information about store policies and available merchandise.
  • Monitored customers for signs of theft.
  • Repackaged and tagged returned items for sales floor.
  • Offered help to customers and brought alternative sizes.

Cashier/server

Alfys Pizza
03.2012 - 01.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Olympia High School
Olympia, WA
06.2010

Skills

  • Cash Flow Management
  • Effective communicator
  • Teamwork orientation
  • Appraisal Knowledge

diamond art, hanging out with my family, playing video games

In my spare time i love to spend time with my neices and my children. i got into diamond art a couple years ago and love doing it when the house is quiet. i recently got into playing video games as well i have a PC i play on as well as an xbox

Timeline

Pawnbroker

Cash America
02.2020 - 03.2022

Slot Attendant/Bingo Cashier

Little Creek Casino
04.2018 - 09.2019

Pawnbroker

Tumwater Pawn Brokers
02.2017 - 02.2018

Overnight Zoner

Walmart
01.2016 - 03.2017

Fitting Room Attendant

Target
02.2014 - 11.2015

Cashier/server

Alfys Pizza
03.2012 - 01.2014

High School Diploma -

Olympia High School

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Kayla Holley