Kayla Houston
Hackett,AR
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
3
3
years of professional experience
Work History
Manager of Operations
Wildcatt Ppe
Conroe, Texas
05.2020 - 05.2021
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
Office Assistant
Tx-cms
Argyle, TX
01.2019 - 10.2019
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Executed record filing system to improve document organization and management.
Sales Associate
Dollar General Store
Troup, TX
01.2016 - 08.2017
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
GED -
Arkansas Adult Education
Fort Smith, AR04.2015
Skills
- Quality Standards
- Regulatory Compliance
- Training Programs
- Performance Monitoring and Evaluation
- Records Organization and Management
- Department Oversight
- Minor Repairs
Timeline
Manager of Operations
Wildcatt Ppe
05.2020 - 05.2021
Office Assistant
Tx-cms
01.2019 - 10.2019
Sales Associate
Dollar General Store
01.2016 - 08.2017
GED -
Arkansas Adult Education
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