Kayla Howard
Brooklyn,NY
Summary
Dedicated and adaptable student with a strong background in office administration, teamwork, and fast learning. Currently serving as a Student Worker at the Florida Tech Copy Center, excelling in operating copy machines, contributing to campus events, and ensuring timely deliveries. Experienced in customer service and transactions with a friendly and professional demeanor. Proven ability to prioritize tasks and maintain organized workspaces. Seeking opportunities to leverage my skills in a dynamic administrative role while continuing my academic journey towards a Bachelor of Science in Biomedical Sciences at Florida Institute of Technology.
Overview
6
6
years of professional experience
Work History
Student Worker
Florida Tech Copy Center
10.2023 - Current
- Operate copy machines, producing high-quality documents for campus events.
- Create visually appealing murals, contributing to a vibrant campus atmosphere.
- Ensure accurate and timely deliveries, collaborating with faculty and staff.
- Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.
- Worked in team environment to maintain high levels of productivity.
Retail Sales Associate Cashier
Dollar General Store
05.2022 - 08.2022
- Managed transactions and customer inquiries, maintaining compliance with store policies.
- Conducted cash, card, and check transactions, addressing customer needs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
Cashier and Line Worker
Chipotle Mexican Grill
10.2021 - 12.2021
- Provided exceptional customer service, resolving conflicts and ensuring accurate transactions.
- Operated cash register for cash, gift card, and credit card transactions with excellent accuracy levels.
- Restocked and reorganized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
File Clerk and Receptionist (Summer Intern)
JGREASLEY LLC
06.2021 - 08.2021
- Communicated COVID test results with empathy and clarity.
- Maintained organized data, resulting in improved workflow efficiency.
- Confirmed appointments, communicated with clients and updated client records.
- Resolved customer problems and complaints.
- Examined, categorized, and sorted incoming documents.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
Teen Leader
Read Alliance
10.2018 - 04.2020
- Strengthened reading skills for elementary school children through interactive sessions
- Provided tutoring and completed homework assignments
- Lead team building exercises designed to promote teamwork and communication skills.
Education
Bachelor of Science - Biomedical Sciences
Florida Institute of Technology
Melbourne, FL05.2025
Skills
- Office Administration
- Work Planning and Prioritization
- Adaptability
- Teamwork and Collaboration
- Fast learner
- Problem-Solving
- Friendly and Professional
Accomplishments
Grade Team Representative
11th Grade Class Rep | October 2019 – June 2020
- Discussed school issues and reviewed requests from students and staff.
- Coordinated weekly activity schedules and facilitated smooth transitions.
- Developed events and programs considering participants' abilities, needs, and interests.
- Demonstrated respect, friendliness, and a willingness to help.
Swimming Club, Second in Command
The Young Women Leadership of Brooklyn
November 2017 – June 2019
- Led swim meets in the main coach's absence.
- Guided swimmers to perfect techniques and prepare for competitions.
Awards
- Wings Scholars Program (Nike) Scholarship, |2021|
- First Honors, The Young Women Leadership of Brooklyn, |2019 - 2021|
- Second Honors, The Young Women Leadership of Brooklyn, |2018 - 2019|
- Award of Excellence and Participation, Long Island University, |2018 - 2020|
Timeline
Student Worker
Florida Tech Copy Center
10.2023 - Current
Retail Sales Associate Cashier
Dollar General Store
05.2022 - 08.2022
Cashier and Line Worker
Chipotle Mexican Grill
10.2021 - 12.2021
File Clerk and Receptionist (Summer Intern)
JGREASLEY LLC
06.2021 - 08.2021
Teen Leader
Read Alliance
10.2018 - 04.2020
Bachelor of Science - Biomedical Sciences
Florida Institute of Technology
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