Handcrafts
Kayla Hull
Austin,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Offering superior customer service skills and commitment to product quality and operational efficiency.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Barista Trainer
Starbucks
Austin, Texas
11.2021 - Current
- Recommended products based on solid understanding of individual customer needs and preferences.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Key Holder
Office Depot Office Max
07.2019 - Current
- Supervised the morning staff, resolved customer complaints and offered solutions
- Drove sales through up-selling and online ordering based on the customers' needs
- Demonstrated product knowledge as well as exceptional customer service to every customer
Package Handler
UPS
10.2019 - 11.2020
- Unload packages up to 70lbs safely onto belts and rollers
- Sort bags/small parcel, worked in a fast environment and did not let bags overflow
- Kept belts free of debris, oversized and small packages
Education
High School Diploma -
Diamond Bar High School
01.2012 - 01.2016
Skills
Point of Sale Systemsundefined
Interests
Rock climbing
Volunteer
Cross-age tutoring
Youth counseling
Daycare worker
Timeline
Barista Trainer
Starbucks
11.2021 - Current
Package Handler
UPS
10.2019 - 11.2020
Key Holder
Office Depot Office Max
07.2019 - Current
High School Diploma -
Diamond Bar High School
01.2012 - 01.2016