Kayla Johnsen
Largo,FL
Summary
Energetic motivated Shift Manager in training, passionate about helping others. 5 years experience of providing exceptional customer service. Proficient in conflict resolution and interpersonal skills. 10+ Years of Farm/ Equine experience. Child care education experience.
Overview
2
2
years of professional experience
Work History
Shift Leader
Dunkin'
St. Petersburg, FL
11.2023 - Current
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Assisted in training new employees on shift operations.
- Upheld company standards and compliance requirements for operations.
- Evaluated employee performance, delivering individualized feedback and praise.
Assistant Teacher
Discovery Point
Wesley Chapel, FL
08.2022 - 11.2022
- Assisted children at mealtime to teach social and self-help skills and sound nutritional practices.
- Supervised small group activities.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
Equine Specialist
TherHappy Therapy Services
Hudson, FL
11.2021 - 04.2022
- Raked bedding to scoop manure and cleaned animal stalls.
- Handled, walked, and brushed horses.
- Watered, fed and cared for livestock.
- Worked closely with patients during physical therapy sessions to promote better function and lessen discomfort.
- Assisted therapists in carrying out and improving treatment programs to provide optimal patient services.
Education
High School Diploma -
Franklin High School
Somerset, NJ06-2019
Skills
- Role Modeling
- Punctual and Reliable
- Customer Service
- Opening and Closing Procedures
Accomplishments
Citizenship award 2017
Most Improved Volleyball award 2014
References
- Tia Pinckney , Dunkin' General Manager 727-215-3416
- Santos Dunkin' District Manager 727-559-1306
Timeline
Shift Leader
Dunkin'
11.2023 - Current
Assistant Teacher
Discovery Point
08.2022 - 11.2022
Equine Specialist
TherHappy Therapy Services
11.2021 - 04.2022
High School Diploma -
Franklin High School
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