Kayla Jordan
Walmart
WESTHAVEN,CT
2
years of professional experience
Dedicated Digital Personal Shopper with a strong focus on customer service and problem-solving. Proven ability to enhance service delivery through effective communication and teamwork.
Work History
Digital Personal Shopper
1 Year 8 Months- Executed item selection, staging, and dispensing processes for online orders utilizing Walmart's OPD system.
- Adapted strategies to meet evolving demands in a fast-paced retail setting, enhancing customer service delivery.
- Utilized handheld devices and company systems to maintain real-time updates on digital order status.
- Engaged with team leaders and colleagues to align efforts towards meeting performance objectives.
- Engaged with customers on sales floor to effectively locate desired products and resolve any concerns.
VP of Accounting
8 Months- Achieved heightened customer engagement by delivering compelling product pitches at trade shows. Facilitated successful interactions that resulted in increased product awareness and interest.
- Conducted presentations to customers, judges, and other firms, highlighting product features and benefits.
- Managed budgeting, forecasting, and financial reporting processes to support business objectives.
- Assisted in preparing financial reports. Tracked expenditures effectively. Processed payments for bills and employees on schedule. Supported tax preparation activities.
- Assisted student business team in completing tasks and achieving objectives. Contributed to collaborative efforts to enhance team performance. Supported team members in project execution and problem-solving.
- Delivered comprehensive presentations of company financials and business reports to diverse audiences.
- Oversaw financial reporting and collaborated with team members on accounting tasks.
Education
BBA - Accounting
High School Diploma
- Weighted GPA 3.7-4.0
- Advanced Regents Diploma
- CTE Business Pathway Seal
- Completed Courses: AP US History, Language & Composition, Pre-Calculus, Literature, Government & Politics, Accounting, Money Management, Business Ownership, College & Career Planning, Ethics & Decision Making, Business Law, and Virtual Enterprise.
- Awarded Outstanding Academic Achievements
- Member of Link Leader, Peer Tutoring, Honor societies: Math, History, Business, and National
Skills
Customer service
Inventory management
Attention to detail
Problem-solving
Time management
Multitasking Abilities
Teamwork and collaboration
Excellent communication
Active listening
Reliability
Client satisfaction
Sales strategy
Timeline
VP of Accounting
Virtual Enterprise
2025.10 - 2026.06Read More
Digital Personal Shopper
Walmart
2025.01 - CurrentRead More
University of New Haven
BBA from Accounting
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John Jay Senior High School
High School Diploma
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