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Dynamic and empathetic professional with a proven track record at Hunterdon Cardiovascular Associates, excelling in patient service and HIPAA compliance. Leveraged exceptional customer service and office administration skills to enhance patient satisfaction and streamline clinic operations. Demonstrated ability to foster trust and confidentiality, significantly improving patient experience and operational efficiency. Highly Motivated and organized Patient Service Representative with over 2 years experience in delivering exceptional customer service and administrative support. Proficient in Next Gen Emr. Skilled in accurately managing patient documentation, optimizing workflows, resolving issues to ensure a positive experience for patients and insurance verification , referrals and eligibility. Committed to providing the highest level of service and contributing to the success of the organization.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level of a medical position to help launch career while achieving company goals. I am a person who loves to learn on the job and able to help out any way.
Experienced with managing patient interactions and administrative responsibilities. Utilizes effective communication and problem-solving skills to enhance patient satisfaction. Knowledge of healthcare protocols and administrative procedures ensures smooth operations.

Attention detail oriented individual who works in a timely manner, and is time punctual. Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Proficient in Rain Tree Software.

I'm a 33 year old single mom who has grown up on a ranch and been around cattle and horses my whole life. I have worked in Sale Barn yard loading cattle out and penning back and moving cattle up to the barn to sale. I have helped family and friends brand their cattle for years. I have also worked in the health care field for many of years and am a licensed CNA. I have worked in Nursing Home, Hospital and also done home health in peoples homes. I have so worked as a waitress/cook off and on also. helping prepare food and also taking the customers orders in person and over the phone. I have good answering phone skills. I’ve also had federal clearance to clean federal judge chambers, jury rooms, Federal Court rooms and federal offices. Also had clearance to clean US Marshalls office, holding cells and bathrooms. I also experience in answering phone and taking messages, scheduling appointments in clinic and Telemedicine appointments at other locations, scanning documents into patients charts, calling the confirm insurance and some insurance referrals.I am a very hard worker and do my best to get the job done in a correct and in a timely manner!

 Dedicated customer service and healthcare support professional with a strong track record in enhancing patient satisfaction through effective communication and accurate data management. Skilled in navigating healthcare systems, and ensuring compliance with industry standards. Adept at improving workflow efficiency and fostering positive patient interactions.  Professional with experience in healthcare support, skilled in managing patient interactions and administrative tasks. Known for strong collaboration with teams, adapting to changing needs, and consistently achieving results. Proficient in scheduling, patient communication, and problem-solving, with focus on delivering quality service and ensuring patient satisfaction. Reliable and flexible, contributing effectively to team goals and patient care excellence. 

Kayla Lesher

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Patient Service Representative

Substitute Teacher

Education

Certification - NHA Certified Clinical Medical Assistant

Regents Degree -

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Patient Service Representative

Substitute Teacher

Certification - NHA Certified Clinical Medical Assistant

Regents Degree -

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