Kayla Leslie
Honolulu,USA
Summary
A diligent worker with a passion for learning and a strong desire for new opportunities. Possessing a creative mindset, dedicated, adaptable, and always eager to expand knowledge. With a natural ability to quickly grasp new concepts, unafraid of hard work and strives to excel in every task undertaken.
Overview
8
8
years of professional experience
Work History
General Merchandise Manager
Kahala MKT Foodland
Honolulu, HI, US
07.2024 - Current
- Make sure everything in my department is in stock, filled, order, call/email vendors, merchandise, count inventory, increase sales, bring in new/popular items, customer service and etc.
- Break down the pallets and lift and carry heavy boxes.
- Due to being short staffed; i volunteered to help anywhere the help was needed. I learned how to do Recieving and Scan Corddinator. Became the backup Reciever when the receiver would be on vacation or sick.
- For Scan Corddinator/ Receiving I learned how to make/ change tags, change prices, receive pallets, input invoices, use forklift, manage receiver dock and closing out recieving
- Once I'm done with my duties I help out the other departments (Produce, Cashier, Grocery, Scan Corddinator and Receiving)
Produce Clerk
Kahala MKT Foodland
Honolulu, HI, US
04.2022 - 07.2024
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Reduced shrinkage rates by closely monitoring expiration dates and implementing markdown strategies on soon-to-expire items.
- Lift and carry heavy boxes while breaking down the load.
- Prepare precut vegetables/ fruit; wash, cut, wrap, place in containers and label.
- Prepare freshly made juice & smoothies; cut/ wash vegetables/ fruit, gather ingredients, cut/ peel, use blender/ juicer, pour juice into bottles, label bottles and clean/ wash all equipment.
- Volunteered to be the replacement Produce Manager; learned how to order, product movement, inventory and use problem solving skills when the manager wasn’t at work.
Cashier
Kahala MKT Foodland
Honolulu, HI, US
09.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Sales Associate
Nordstrom
Honolulu, HI, US
11.2019 - 04.2020
- At Nordstom our #1 priority was to take care of our customers by giving them a personalized experience tailored for their wants and needs.
- Build relationships with the customers by conversation, texting/calling them to inform them on new items they requested, suggestive selling them items they would wear and etc.
- While I'm not helping customers I'm either steaming clothes, flexing new merchandise, refolding/rehanging clothes, resizing clothes, educating myself about clothing brands and familiarize myself with the store
- Make sure to meet my sales for the week and to make it on the board for top sellers in the store; which I did succeed a few times!
- Make the experience as enjoyable and smoothly as possible for the customer so they come back and shop with me.
Hostess
SHABUYA
Honolulu, HI, US
11.2018 - 04.2019
- Always greet customers with enthusiasm and with a smile. Answer any questions they had about the restaurant.
- Learned better time management and organization skills for giving wait times, seating customers /‘d tracking tables.
- Open/ close the register, count till, calculate number to make sure till was even and give out tips at the end of the night.
- Multitask the register, answering the phone, assisting customers, cleaning and etc.
- Learned how to professionally deal with upset customers due to long wait times or if there was a miscommunication.
Softlines Team Member
Target
Honolulu, HI, US
09.2017 - 10.2018
- Merchandise clothing, shoes and accessories departments.
- Fill, front, resize/refold/rehang clothes and merchandise. Keep the department as clean and organized as possible.
- Greet/ welcome the customers and assist them with any questions they have.
- #1 goal was to make it as easy and enjoyable for customers to shop.
Team Leader
Stir it Up
Honolulu, HI, US
05.2017 - 09.2017
- Stir it Up was a kiosk boba shop
- As a Team Leader I would; help/answer any questions they had, teach the new employees how to use the register, make drinks, açaí bowls, prepare boba, open/close, clean and etc.
- Open/ close kiosk while still going to school.
- Bring heavy packages, syrups and etc from downstairs storage to kiosk by myself.
- Be fast and efficient while multitasking especially when I would run the kiosk by myself.
- Unfortunately the kiosk shut down due to the owner handling too many other businesses.
Usher/Concessions
Consolidated Theaters
Honolulu, HI, US
01.2017 - 05.2017
- Keep theater and bathroom fully stocked and clean/tidy by sweeping, wiping/ sanitizing seats, mopping floors and etc.
- Be time oriented to make sure I arrive to every theater before it ends to clean and greet customers
- Got promoted to work in the concession stand.
- Work at a fast pace and multi task; take customers orders, gather their order, bag/box popcorn, use register (POS system) and while maintaining excellent customer service with a smile on your face.
Education
High school diploma -
Kalani High School
Honolulu, HI05.2018
Skills
- Merchandising
- Cashiering
- Communication skills
- Sales
- Host/Hostess
- Organizational skills
- Upselling
- Cleaning Experience
- Retail Sales
- Customer service
- Time management
- Cash Handling
- Forklift experience
- Physical strength
- Proper lifting technique
- Stockroom organization
Timeline
General Merchandise Manager
Kahala MKT Foodland
07.2024 - Current
Produce Clerk
Kahala MKT Foodland
04.2022 - 07.2024
Cashier
Kahala MKT Foodland
09.2021 - 04.2022
Sales Associate
Nordstrom
11.2019 - 04.2020
Hostess
SHABUYA
11.2018 - 04.2019
Softlines Team Member
Target
09.2017 - 10.2018
Team Leader
Stir it Up
05.2017 - 09.2017
Usher/Concessions
Consolidated Theaters
01.2017 - 05.2017
High school diploma -
Kalani High School