Kayla Lewis
San Fernando,USA
Summary
Energetic and highly motivated, with 7+ years experience in customer service, I am confident in my profession, and I am capable of providing outstanding customer service that will exceed company’s goals and expectations. Authorized to work in the US for any employer.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Account Training Manager
AT&T
06.2025 - Current
- Managed client leads and offered clients AT&T promotional door to door mobile services.
- Responsible for interviewing, hiring and training new employees.
- Implemented training programs to enhance employee skills and knowledge.
ABA Behavior Technician
LEARN Behavioral
08.2024 - 05.2025
- As a Behavior Technician, my job consists of using ABA therapy to provide support and intervention to individuals (children) with autism or on the spectrum of autism, as well as individuals (children) that have other developmental disabilities.
Caregiver
Valley Village
08.2018 - 07.2019
- Assist and support disabled adults with their daily routines. Ensure their safety while teaching them basic skills and helping them achieve their goals. Cook and clean with individuals. Plan fun activities and outings based on ISP (individual service plans) and HAB plans to support and balance daily life tasks. Document daily growth and achievements. Assist individuals through all behaviors and communication as well as follow proper documentation for medications, and assist with daily hygiene. Complete HAB plans daily, and lastly communicate effectively with other staff to ensure the best care for each individual.
Education
No Degree - Kinesiology
California State University Northridge
Northridge, CA01.2016
High School Diploma -
Artes Magnet High School
San Fernando06-2015
Skills
- Customer service
- Organizational skills
- Communication skills
- Basic Microsoft Word
- Computer Skills
- Retail
- Leadership
Certification
- Driver's License
- CPR, AED, and First Aid September 2024 to September 2026
- CPI Certification September 2024 to September 2025 Nonviolent Crisis Intervention. 3rd edition training.
Languages
Spanish - Beginner
Timeline
Account Training Manager
AT&T
06.2025 - Current
ABA Behavior Technician
LEARN Behavioral
08.2024 - 05.2025
Caregiver
Valley Village
08.2018 - 07.2019
No Degree - Kinesiology
California State University Northridge
High School Diploma -
Artes Magnet High School
Additional Information
Ive also volunteered at Grace Resources Organization in Lancaster, Ca. during the holidays to provide a food and toy drive and meals for families and children that are enrolled in the facility. Helping the community and building relationships with people is something I enjoy.