Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Mangum

Cypress,TX

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

6
6
years of professional experience

Work History

Cashier

HEB Grocery Store
03.2020 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.

Party Specialist

Mt. Playmore
01.2018 - 03.2020
  • Developed strong relationships with clients, resulting in repeat business and positive referrals.
  • Boosted event bookings through effective marketing strategies and engaging social media content.
  • Contributed to revenue growth by identifying upsell opportunities during the sales process.
  • Maximized event success through thorough communication with all team members involved in planning and execution stages.
  • Trained new staff members on company policies, procedures, and best practices in the party planning industry.
  • Increased overall client satisfaction by consistently exceeding expectations and delivering memorable experiences.

Education

Bachelor of Science - Criminal Justice

Prairie View A & M University
Prairie View, TX
05.2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Reliability and punctuality

Timeline

Cashier

HEB Grocery Store
03.2020 - Current

Party Specialist

Mt. Playmore
01.2018 - 03.2020

Bachelor of Science - Criminal Justice

Prairie View A & M University
Kayla Mangum