Kayla Masson

Managed own section effectively in a high-volume tourist area.

Coordinated additional tasks to ensure daily success.

• Maintained clean and organized dining areas consistently to ensure smoother work flows.
• Always try to positive tone for entire dining experience as first point of contact for incoming guests and feeling like it’s important for overall visits

• Served high customer volumes during special events, nights, and weekends.
• Kept bar presentable and well-stocked to meet customer needs.
• Assisted with inventorying beverage stock and bar supplies to ensure smoother shifts

• Kept bar presentable and well-stocked to meet customer needs.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Served high customer volumes during special events, nights, and weekends.

• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Led and directed team members on effective methods, operations, and procedures. Also encouraged teamwork to help when some people may be busy while others arnt.
• Reconciled cash and credit card transactions to maintain accurate records.