Kayla McCary
Maitland,FL
Summary
Dynamic HR professional with extensive experience, excelling in benefits administration and employee onboarding. Proven track record in managing COBRA processes and enhancing employee relations. Skilled in Microsoft Excel and adept at policy modification, driving compliance and operational efficiency in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Senior Coordinator, Benefits
NASCAR
Daytona Beach, FL
01.2023 - Current
- Coordinates all new hire processes including open enrollment, benefits enrollment, and insurance enrollment.
- Assists employees in any qualifying life event needs.
- Executes strong knowledge of ADP and Workday in order to assist over 1300 employees with specific needs.
- Manages spreadsheets for COBRA reimbursement, billing needs, and arrears.
Human Resources Coordinator
Hilton Hotels & Resorts
Orlando, FL
05.2022 - 01.2023
- Interacts with employees via phone and in person regarding any issues or enrollment needs with their benefits and insurance.
- Coordinates the onboarding process for all new hires including new hire paperwork, benefit enrollment, uniform orders, hiring in TMX, and auditing all files.
- Executes strong knowledge of ADP and TMX in order to assist over 300 employees with specific needs.
- Manages all employee exit processes including paperwork, system termination, and exit interviews.
Human Resources Assistant
Katsur Management Group
Altamonte Springs, FL
10.2021 - 05.2022
- Communicated with new employees and staff to ensure required legal documents are submitted in a timely manner.
- Troubleshoot and resolve complications with payment information and software access.
- Activated employee profiles by inputting I9, W4, and direct deposit information into several management systems.
- Used Kronos, HRMS, and Abra daily to meet labor compliance requirements.
Guest Service Associate
Target
Orlando, FL
06.2021 - 10.2021
- Directs employees' tasks and schedules while on the floor.
- Resolves guest requests and complaints promptly and with attention to detail.
- Uses critical-thinking techniques to overcome obstacles efficiently.
Leasing Professional
Greystar
Orlando, FL
08.2020 - 05.2021
- Spiked property profitability by achieving 100% occupancy across entire community.
- Implementing and scheduling new community event ideas while maintaining event budgets.
- Increasing lease renewal rates by providing exceptional customer service to current residents.
- Building rapport with client base to raise prospect-applicant conversion rates over competitors.
Event Coordinator and Receptionist
Santa Fe College Teaching Zoo
Gainesville, FL
09.2019 - 05.2020
- Scheduled various tour groups and prospective employee meetings.
- Developed a knowledge of coordinating major events.
- Efficiently worked two point-of-sale systems to accommodate guest needs.
- Proposed strategies to management to increase marketing effectiveness.
- Accommodated tour schedules by tracking daily events accurately.
College Program Intern
Walt Disney World
Orlando, FL
05.2018 - 05.2019
- Increased sales of specialty products to create memorable experiences.
- Recommended products and experiences to guests to increase sales.
- Responsible for cash-handling using company procedures.
- Utilized company software to organize incoming stock orders.
- Prepared and delivered guest packages expeditiously to meet deadlines.
Education
Bachelor of Science - Project Management
Southern New Hampshire University
Manchester, NH05.2021
Skills
- Benefits administration
- Employee onboarding
- COBRA management
- Employee relations
- Microsoft Excel
- Regulatory compliance
- Recruitment and hiring
- Record keeping
- Policy and procedure modification
Timeline
Senior Coordinator, Benefits
NASCAR
01.2023 - Current
Human Resources Coordinator
Hilton Hotels & Resorts
05.2022 - 01.2023
Human Resources Assistant
Katsur Management Group
10.2021 - 05.2022
Guest Service Associate
Target
06.2021 - 10.2021
Leasing Professional
Greystar
08.2020 - 05.2021
Event Coordinator and Receptionist
Santa Fe College Teaching Zoo
09.2019 - 05.2020
College Program Intern
Walt Disney World
05.2018 - 05.2019
Bachelor of Science - Project Management
Southern New Hampshire University
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