Kayla Milo
Independence,MO
Summary
Enthusiastic and professional employee, experienced in providing staff support in educational or childcare environments. Worked with children individually, in small groups and in classroom settings while providing basic reading, writing and math instruction and other education-related activities as assigned. Proud and dedicated employee in a Clinic setting providing care to each client through Applied Behavior Analysis teaching.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Limitless ABA
02.2025 - Current
- Use Client Reach to document patient information, progress notes, and t follow up with treatment plans.
- Observe, monitor and record problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Support client using principles of applied behavior analysis.
- Treat clients and families with respect and dignity.
Preschool Teacher
Creative World Childrens Academy
03.2024 - 07.2024
- Developed lesson plans that incorporated creative teaching techniques.
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
- Assisted in providing a safe and secure environment for children.
- Established positive relationships with parents and guardians by regularly communicating student progress.
- Collaborated with fellow teachers on various projects related to curriculum design and implementation.
Paraprofessional
Minot Public Schools
09.2023 - 12.2023
- Enhanced student support by delivering one-on-one and small group assistance in various subjects
- Collaborated with teachers to develop and implement individualized education plans for students with special needs
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members
Customer Service Representative
Dacotah Bank
08.2022 - 07.2023
- Demonstrate excellent customer service skills through clear and concise communication skills
- Balance and maintain cash drawer daily
- Answer customer calls and questions
- Utilize computer skills to assist customers in daily banking
- Open and new account for current and prospective customers - personal and business related
- Open, close and maintain CD and IRA accounts
- Participate in regular training to further customer service and banking knowledge
Financial Services Specialist
United Community Bank
06.2020 - 08.2022
- Demonstrate excellent customer service skills through clean and concise communication skills
- Started by working as a teller to assist customers with daily banking needs
- Gained a promotion to the FSS position within the New Accounts department
- Help new and existing customers with any and all account maintenance
- In charge of opening all new accounts - business and personal
- Process domestic and international money wire transfers
- Provide training and guidance to the Teller Line
Store Manager
Gliks
09.2019 - 06.2020
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies
- Improved customer satisfaction through staff training in customer service and product knowledge
- Maximized sales by creating innovative visual merchandising displays and store layouts
- Developed a successful employee retention plan, reducing staff turnover rates significantly
- Followed company standards and values to ensure an enjoyable shopping experience for all customers
Education
High School Diploma -
Willmar Senior High School
06.2011
Skills
- Customer relations
- Reliable
- Organized
- Patient
- Ability to adapt and learn
- Microsoft computer programs
- Professional telephone demeanor
- Classroom Organization
- Child Development
- Classroom Management
- Adept at working with special needs children
- Applied behavior analysis
- Treatment implementation
- Behavior intervention plans
Name & Contact
Certification
Nonviolent Crisis Intervention 3rd Edition Training
Timeline
Registered Behavior Technician
Limitless ABA
02.2025 - Current
Preschool Teacher
Creative World Childrens Academy
03.2024 - 07.2024
Paraprofessional
Minot Public Schools
09.2023 - 12.2023
Customer Service Representative
Dacotah Bank
08.2022 - 07.2023
Financial Services Specialist
United Community Bank
06.2020 - 08.2022
Store Manager
Gliks
09.2019 - 06.2020
High School Diploma -
Willmar Senior High School
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