Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Morales

Kayla Morales

Brentwood,NY

Summary

Efficient Medical Receptionist with 4+ years experience in managing patient appointments, handling patient inquiries, and maintaining electronic health records. Strengths include strong organizational abilities, exceptional communication skills, and familiarity with medical terms. Proven record of streamlining office operations for efficiency and improving patient satisfaction by providing great customer service.

Overview

4
4
years of professional experience

Work History

Medical Receptionist

Island Foot and Ankle
Amityville , NY
07.2020 - Current
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Assisted with filing of medical records and documents, maintaining accurate electronic data.
  • Maintained supply inventory for office area, ordering items as needed and stocking shelves.
  • Checked patients in and out for appointments and collected co-payments.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Entered insurance, chief complaints, demographics and health history into patient charts.

Education

High School Diploma -

Brentwood High School
Brentwood
06-2020

Skills

  • Bilingual
  • Referral Verification
  • Front Desk Operations
  • Telephone Etiquette
  • Patient Scheduling

Timeline

Medical Receptionist

Island Foot and Ankle
07.2020 - Current

High School Diploma -

Brentwood High School

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Kayla Morales