Kayla Munoz
Santa Maria
Summary
Goal-Oriented Sales Associate at Coach Outlet for the winter season of 2024. My duties here included processing merchandise, greeting and helping guests, fulfilling online orders, completing returns, and replenishing store. Furthermore, I worked as a hospitality team member at Boomers Parks! Here I worked as a guest service host ensuring guests were satisfied with their booked reservations. Additionally a motivated student pursuing a Business Administration Associates degree.
Overview
3
3
years of professional experience
Work History
Sales Associate
Coach Outlet
11.2024 - 02.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Processed merchandise and completed order fulfillment in a timely matter.
Guest Service Host
APX Operating Company, LLC
07.2022 - 12.2024
- Aided guest needs for personalized and seamless service
- Worked with large groups to execute special events to schedule
- Addressed customer questions and complaints with professionalism
- Covered multiple store areas by cross-training in different roles
- Retained up-to-date knowledge of offered products and services to educate customers on features, benefits and pricing
Education
Business Administration -
Allan Hancock College
Santa Maria, California06.2026
Diploma -
Pioneer Valley High School
Santa Maria, California06.2022
Skills
- Bilingual
- Versatile
- Time management
- Communication
- Teamwork and collaboration
- Goal oriented
Languages
Spanish
Timeline
Sales Associate
Coach Outlet
11.2024 - 02.2025
Guest Service Host
APX Operating Company, LLC
07.2022 - 12.2024
Business Administration -
Allan Hancock College
Diploma -
Pioneer Valley High School
Similar Profiles
Jersey HaskellJersey Haskell
Sales Associate at Coach OutletSales Associate at Coach Outlet
Prapti KCPrapti KC
Sales Associate at Coach OutletSales Associate at Coach Outlet
Arisbhet SalazarArisbhet Salazar
Retail Sales Associate at Coach OutletRetail Sales Associate at Coach Outlet
Sofia DepaolaSofia Depaola
Behavior Technician at AmergisBehavior Technician at Amergis
Victoria MartinezVictoria Martinez
Maintenance/Sales Associate at Moller Investment Group, Inc.Maintenance/Sales Associate at Moller Investment Group, Inc.