Kayla Narramore
Frisco
Summary
Dynamic professional with extensive experience in retail and customer service. Known for strong organizational skills and attention to detail, effectively resolving customer issues and ensuring smooth operations. Committed to enhancing customer experiences and supporting team efficiency. Knowledgeable in multiple departments in the warehouse and eager to learn more.
Overview
2027
2027
years of professional experience
Work History
Cashier
Costco Wholesale
11220 Dallas Pkwy
09.2018 - Current
- Process high-volume transactions efficiently using POS systems.
- Provide friendly customer service, resolving issues promptly and effectively.
- Maintain accurate cash drawer balances throughout shifts.
- Assist in training new cashiers on procedures.
- Maintain a clean, organized and fully stocked checkout area.
- Work efficiently in a fast paced environment.
Optical Assistant
Costco Wholesale
11220 Dallas Pkwy
2023 - Current
- Assisted in fitting and adjusting eyewear for optimal comfort and vision correction.
- Provided customer support by answering inquiries about eyewear products and services.
- Managed inventory levels of optical supplies, ensuring availability for customer needs.
Vault Clerk
Costco Wholesale
11220 Dallas Pkwy
2023 - Current
- Managed vault inventory, ensuring secure handling of cash deposits and withdrawals.
- Conducted regular audits to maintain compliance with financial regulations and policies.
- Prepared bank deposits and maintained secure handling of cash and checks.
- Assisted front end workers with cash replenishment and change deposits.
- Demonstrated strong attention to detail, confidentiality, and organizational skills.
RTV Clerk
Costco Wholesale
11220 Dallas Pkwy
2022 - Current
- Maintained organized records of returned merchandise for efficient tracking.
- Processed and prepared damaged, defective, and recalled merchandise for return to vendors in accordance with company procedures.
- Inspected returned products to determine disposition and ensure accurate documentation.
Membership/Returns Processor
Costco Wholesale
11220 Dallas Pkwy
2019 - Current
- Inspect products for quality and compliance with company standards.
- Assist members with questions regarding returns, memberships, and warehouse services.
- Handle cash, credit card, and digital refund transactions.
- Verify receipts, purchase history, and returned merchandise to ensure accurate transactions.
Gas Station Attendant
Costco Wholesale
11220 Dallas Pkwy
2019 - Current
- Assist customers with fuel transactions and product inquiries.
- Maintain cleanliness and organization of fuel station area.
- Monitor fuel levels
Comp Shop
Costco Wholesale
11220 Dallas Pkwy
2022 - 2025
- Self-motivated, with a strong sense of personal responsibility.
- Conducted competitive pricing research by comparing products, pricing, and promotions with local retailers.
- Collected and documented market data to support pricing and merchandising decisions.
- Prepared detailed reports and communicated findings to management.
Education
Associate of Science -
Collin College
Frisco, TX2019
Skills
- Customer service
- Cash handling
- Merchandise returns processing
- Attention to detail
- Accuracy
- Organization
- Multitasking
- Problem solving
- Conflict resolution
- Adaptability
- Communication
- Confidentiality
Timeline
Cashier
Costco Wholesale
09.2018 - Current
Optical Assistant
Costco Wholesale
2023 - Current
Vault Clerk
Costco Wholesale
2023 - Current
RTV Clerk
Costco Wholesale
2022 - Current
Membership/Returns Processor
Costco Wholesale
2019 - Current
Gas Station Attendant
Costco Wholesale
2019 - Current
Comp Shop
Costco Wholesale
2022 - 2025
Associate of Science -
Collin College