Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kayla Nieto

Ypsilanti,MI

Summary

Dynamic and results-oriented professional with extensive experience in retail and beauty sales, notably with Sephora Inside Kohl's. Excelled in skin analysis and sales proficiency, enhancing customer satisfaction and loyalty. Demonstrated exceptional active listening and problem-solving abilities, significantly improving sales outcomes and operational efficiency. Proven track record in surpassing sales targets and mastering beauty product demonstrations.

Overview

5
5
years of professional experience

Work History

Beauty Advisor

Sephora Inside Kohl's
Ann Arbor, MI
09.2024 - Current
  • Showcased methods to apply various makeup items, ensuring professional results.
  • Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
  • Leveraged advanced technical skills for effective problem-solving.
  • Executed procedures for managing returns, exchanges, and refunds precisely according to policy.
  • Easily knowledgeable about learning certain brands, ingredients, and what would be helpful from customer to customer.

Retail Sales Associate

Kohls Department Store
Ann Arbor, MI
04.2023 - 09.2024
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.
  • Pushed credit cards for an increase in production and marketing flow.
  • Performed online and in-store returns, and marked them out of stock.

Merchandise Associate

Old Navy, Gap
Ann Arbor, MI
07.2022 - 11.2022
  • Performed regular price checks to identify discrepancies between shelf tags and computerized systems.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Collaborated effectively with production and transport teams.
  • Optimized display layouts by aligning designs with current stock levels.

Retail Merchandise Associate

TJX Companies
Ann Arbor, MI
08.2020 - 05.2021
  • Given the task of completing certain projects, ensuring well-executed time management, which included setting up certain sections that either regarded new product placement or rearranging sections for the organization.
  • Enhanced product sales by helping various customers with item selection, even if that included an article of clothing or a household item for a well-fitting piece for them.
  • Having to push certain promotions to help improve the company by getting customers the 10% off by signing up for the TJX credit card, which gained them access to more promotions and made it easier to shop.
  • I followed the correct safety protocols while handling hazardous materials, such as cleaning supplies, during the times of COVID, when it was dire to do such procedures.

Education

High School Diploma -

Pioneer High School
Ann Arbor, MI

Skills

  • Sales proficiency
  • Sales closing
  • Beauty product demonstration
  • Cosmetology and skin analysis
  • Application techniques to certain situations
  • Active listening
  • Trend Awareness
  • Quality Assurance
  • Customer Service and problem resolution

Languages

Spanish
Limited

Timeline

Beauty Advisor

Sephora Inside Kohl's
09.2024 - Current

Retail Sales Associate

Kohls Department Store
04.2023 - 09.2024

Merchandise Associate

Old Navy, Gap
07.2022 - 11.2022

Retail Merchandise Associate

TJX Companies
08.2020 - 05.2021

High School Diploma -

Pioneer High School

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Kayla Nieto