Kayla Perry
Howell Township
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Front Desk Receptionist
Dream Haus Hair Boutique
Tinton Falls
07.2025 - 11.2025
- Managed the front desk, making sure clients experienced seamless check-in and check-out processes for all clients.
- Coordinated appointment scheduling
- Answered phone inquiries, providing accurate information regarding services and products offered.
- Maintained meticulous records of customer interactions, enhancing data accuracy for future reference.
- Assisted in office supply management, preventing shortages and ensuring adequate inventory levels.
- Resolved customer complaints promptly, enhancing overall customer satisfaction and retention.
Customer Service Representative/ Cook
Buttermee Mini Pancakes
Freehold
08.2024 - 12.2024
- Worked hard on order processing by accurately putting orders into the system, avoiding errors.
- Helped customer complaints through listening and problem-solving skills.
- Trained new hires on customer service protocols, letting them know to be consistent with service quality.
- Created a welcoming atmosphere by engaging customers and providing personalized service.
Education
Penn Foster Career School
Scranton, PASkills
- Customer service
- Organized scheduling and workspace
- Conflict resolution
- Data management
Timeline
Front Desk Receptionist
Dream Haus Hair Boutique
07.2025 - 11.2025
Customer Service Representative/ Cook
Buttermee Mini Pancakes
08.2024 - 12.2024
Penn Foster Career School