Kayla Pitts
Longmont,CO
Summary
Dynamic and engaging Server with a proven track record at BJ's Restaurant & Brewhouse, excelling in high-volume dining and guest satisfaction. Demonstrated expertise in hospitality service, adept at enhancing customer experiences and resolving issues efficiently. Skilled in using POSi systems and consistently prioritizing customer needs and team cohesion. Highly adaptable and learns quickly and efficiently.
Overview
7
7
years of professional experience
Work History
Server
BJ's Restaurant & Brewhouse
08.2017 - Current
- Cultivated warm relationships with regular customers.
- Worked with POSi system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Certification - Classic Lashes
Lash And Company
Thornton, CO07.2023
Certification - Cosmetology
Paul Mitchell The School Denver
Lakewood05.2023
Skills
- High-Energy and Stamina
- Hospitality Service Expertise
- Basic computer skills
- Experienced in fast paced environments
- Maintains positive attitude
Timeline
Server
BJ's Restaurant & Brewhouse
08.2017 - Current
Certification - Classic Lashes
Lash And Company
Certification - Cosmetology
Paul Mitchell The School Denver
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