Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Kayla Podgurski

Phoenixville,PA

Summary

Making guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences.professional with hands-on experience in customer service, Successful in maintaining productivity and calm in fast-paced environments. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

7
7
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification

Work History

Restaurant Hostess

Phoenixville Country Club
Phoenixville, PA
08.2022 - Current
  • Greeted guests warmly upon arrival and ensured smooth seating arrangements.
  • Managed reservation system to optimize table assignments and minimize wait times.
  • Coordinated with kitchen staff to accommodate special requests and dietary restrictions.
  • Maintained cleanliness and organization of the host stand and dining area.
  • Communicated effectively with servers to ensure timely service for all guests.
  • Handled guest inquiries and resolved concerns with professionalism and courtesy.
  • Supported event planning by preparing the dining area for special occasions or functions.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Greeted customers and escorted them to their tables.

Babysitter

Personal Hire
Phoenixville, Pa
01.2019 - Current
  • Prepared nutritious meals and snacks for children according to dietary needs.
  • Organized educational games and activities to promote learning and development.
  • Supervised children in safe environments during various activities.
  • Communicated regularly with parents about children's behavior and progress.
  • Provided emotional support to children during challenging situations or transitions.
  • Collaborated with parents to establish consistent routines and expectations at home.
  • Responsibly watched children while parents were out.
  • Monitored children's safety and well-being to prevent accidents and falls.

Pharmacy Clerk

Gateway Pharmacy Consulting
Phoenixville
09.2021 - 07.2022
  • Processed prescription orders accurately and efficiently.
  • Managed inventory levels and replenished stock as needed.
  • Assisted customers with medication inquiries and product selection.
  • Collaborated with pharmacists to ensure compliance with regulations.
  • Handled cash transactions and maintained accurate cash drawer records.
  • Provided excellent customer service in a friendly manner to all clients visiting the pharmacy counter.

Education

Phoenixville High School
Phoenixville, Pa

Skills

  • Customer service
  • Conflict resolution
  • Strong multitasking
  • Monitoring performance
  • Active learning
  • Scheduling

Certification

  • CPR certified from babysitting company ,received in 2022.
  • Drivers license from penndot,received in 2025

Affiliations

  • Volleyball
  • Art
  • School

Timeline

Restaurant Hostess

Phoenixville Country Club
08.2022 - Current

Pharmacy Clerk

Gateway Pharmacy Consulting
09.2021 - 07.2022

Babysitter

Personal Hire
01.2019 - Current

Phoenixville High School
Kayla Podgurski