Kayla Radel
Cleveland
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Server
Fat Head's Brewery
Middleburg Heights
08.2022 - Current
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Provided excellent customer service to ensure satisfaction.
- Upheld high standards of sanitation in accordance with health department regulations.
Vacation Planner
Walt Disney World Resort
Orlando
08.2023 - 05.2024
- Managed client accounts ensuring accurate billing documents were provided in a timely manner.
- Assisted customers in selecting vacation packages that best suited their needs and budgets.
- Asked open-ended questions to best understand client needs and determine best travel offerings.
- Provided exceptional customer service, resolving any travel-related issues promptly.
- Responded immediately to clients' questions, issues, and complaints, and found effective solutions when required.
Sales Representative/Receptionist
Solution Industries
Strongsville
06.2019 - 07.2023
- Generated new sales leads through cold calling and networking activities.
- Developed and maintained relationships with customers to ensure repeat business.
- Coordinated with other departments to ensure timely delivery of orders.
- Greeted visitors and provided them with assistance.
- Updated and recorded customer or client information to maintain accounts.
Education
High School Diploma -
Berea Midpark High School
Berea 05-2018
Medical Profession Program -
Polaris Career Center
Middleburg Heights05-2018
Some College (No Degree) - Exercise Science
Cuyahoga Community College
ParmaSkills
- Effective communication
- Time management
- Attention to detail
- Customer service
- Organization
- Teamwork and collaboration
Volunteer
Flying Horse Farms, Summer 2018 & 2019
- Cabin Counselor
- Kitchen Crew
Brook Park Memorial Elementary School, 2016-2019
- Student Teacher
Timeline
Vacation Planner
Walt Disney World Resort
08.2023 - 05.2024
Server
Fat Head's Brewery
08.2022 - Current
Sales Representative/Receptionist
Solution Industries
06.2019 - 07.2023
High School Diploma -
Berea Midpark High School
Medical Profession Program -
Polaris Career Center
Some College (No Degree) - Exercise Science
Cuyahoga Community College
Similar Profiles
Lorna MooneLorna Moone
Busser at Fat Head's SaloonBusser at Fat Head's Saloon
Donald SchifferlDonald Schifferl
Site Foreman at Head's ConstructionSite Foreman at Head's Construction
Lissbet Kenekham-LopezLissbet Kenekham-Lopez
Bartender at Smoking Butt Head'sBartender at Smoking Butt Head's