Kayla Regalado
Leander
Summary
Accomplished Leasing Professional, adept in sales and marketing, keeps closing ratio above 50%, significantly enhancing tenant acquisition and retention. Skilled in event planning and fostering community engagement, contributing to a notable increase in tenant satisfaction. Completes all task on time and very dedicated to learn more.
Overview
9
9
years of professional experience
Work History
Leasing Professional
BH Property Mangement
07.2024 - Current
- Invited prospects to fill out application upon completion of property tour.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Complete reports for occupancy, pre-lease and rentable items.
Leasing Consultant
Berkshire Residential Investments
12.2022 - 07.2024
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Cross-trained on assistant manager tasks
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Distributed and followed up on tenant renewal notices.
- Planned resident events
Leasing Agent
Cardinal Group Companies
01.2020 - 12.2022
- Invited prospects to fill out application upon completion of property tour.
- Distributed and followed up on tenant renewal notices.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Recruited new residents through website advertising and marketing.
- Participated in property inspections to prepare for move-ins and move-outs.
Assistant Teacher
Legacy Preschool
10.2018 - 12.2019
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
Host/To-Go Specialist
Chili's Restaurant
01.2016 - 10.2018
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone/in person, answered customer questions, and informed of accurate wait times.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
High School Diploma -
Gregory-Portland High School
Portland, TX05-2018
Skills
- Event planning
- Sales and marketing aptitude
- Training and mentoring
- Fair housing policies
- Experience with CRM, Entrata, Funnel Connect, Yardi, Advantage, Sightplan, Nextiva, Canva, Excell and Word
- Maintain a positive attitude during stressful situations
- Maintain good client relationships
Timeline
Leasing Professional
BH Property Mangement
07.2024 - Current
Leasing Consultant
Berkshire Residential Investments
12.2022 - 07.2024
Leasing Agent
Cardinal Group Companies
01.2020 - 12.2022
Assistant Teacher
Legacy Preschool
10.2018 - 12.2019
Host/To-Go Specialist
Chili's Restaurant
01.2016 - 10.2018
High School Diploma -
Gregory-Portland High School
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