Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kayla Rhodes

Palm Bay,FL

Summary

Energetic and driven Air Hostess with dynamic customer service skills. Poised, personable and dedicated to team-driven environment known for excellent customer relations and welcoming attitude. Offering over 5 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.

Overview

12
12
years of professional experience
1
1
Certification

Work History

International Air Hostess

United Airlines
11.2018 - Current
  • Ensured safety and comfort of customers onboard aircraft.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
  • Offered personalized assistance to children, elderly and passengers with special needs.
  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.

Social Media Marketing Manager

Social Marketing Nut
04.2012 - 04.2016
  • Created and managed social media campaigns to increase brand engagement.
  • Devised content strategy to effectively engage target audiences.
  • Conducted market research to identify new opportunities and target markets.
  • Launched successful digital marketing campaigns that achieved goals for increased website traffic.

Education

High School Diploma -

Palm Bay High School Adult Education
Melbourne, FL

Skills

  • Public Interaction
  • Administer First Aid
  • Customer Care
  • Creative Design

Certification

  • CPR certified
  • Security Clearance

Timeline

International Air Hostess

United Airlines
11.2018 - Current

Social Media Marketing Manager

Social Marketing Nut
04.2012 - 04.2016

High School Diploma -

Palm Bay High School Adult Education

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Kayla Rhodes