Kayla Roberts
Carrollton,GA
Summary
Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction and streamlined operations at Quiktrip. My expertise in cash management and exceptional multitasking abilities led to a noticeable reduction in data entry errors. Demonstrating a blend of creative thinking and effective communication, I consistently met rigorous quality standards, fostering teamwork and collaboration.
Overview
1
1
year of professional experience
Work History
Clerk
Quiktrip
Villa Rica, GA
07.2023 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Maintain a clean environment for incoming customers.
- Working quickly and efficiently in a fast-paced environment to ensure quality customer service.
- Process cash and card payments to ensure register goals are met.
- Complete assigned store tasks and meeting operating standards by complying with and supporting QT policies and procedures.
Education
Bachelor Of Nursing -
University of West Georgia
Carrollton, GAHigh School Diploma -
Temple High School
Temple, GA05.2024
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Cash Management
- Document Management
- Quality Control
- Multitasking
- Attention to Detail
- Time Management
- Customer Communication
- Problem-Solving
- Flexible and Adaptable
Timeline
Clerk
Quiktrip
07.2023 - Current
Bachelor Of Nursing -
University of West Georgia
High School Diploma -
Temple High School