Kayla Rodriguez
Litchfield Park,AZ
Summary
I am a very hardworking person not just with the jobs I do/have done but also in school and at home. I've always been someone that people can rely on to show up and get the job done and right!
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Wigwam Golf Resort
02.2024 - Current
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Checked in with servers to confirm preparedness before seating customers.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Babysitter
10.2022 - Current
- Communicated positively with children and guardians.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Organized and cleaned home after activities.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Restaurant Hostess
Macayos
06.2023 - 01.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Education
Bachelor of Science - Behavioral And Health Sciences
Grand Canyon University
Phoenix, AZ04-2029
High School Diploma -
Desert Edge High School
Goodyear, AZ05-2025
Skills
- Customer service
- Strong multitasking
- Active learning
- Cleanliness and hygiene
- Conflict resolution
- Assertiveness
- Relationship building
- Hard Worker
- Trustworthy
Timeline
Restaurant Hostess
Wigwam Golf Resort
02.2024 - Current
Restaurant Hostess
Macayos
06.2023 - 01.2024
Babysitter
10.2022 - Current
Bachelor of Science - Behavioral And Health Sciences
Grand Canyon University
High School Diploma -
Desert Edge High School
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