Kayla Ruiz
Romeoville,IL
Summary
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in the serving role.
Overview
1
1
year of professional experience
Work History
Server
Olive Garden
05.2025 - 09.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Explained menu items and suggested appropriate options for food allergy concerns.
Package Handler
FedEx Ground
05.2024 - 06.2025
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
Education
High School Diploma -
Downers Grove South
05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Reliability
- Team collaboration
- Food safety practices
Languages
Spanish
Native or Bilingual
Timeline
Server
Olive Garden
05.2025 - 09.2025
Package Handler
FedEx Ground
05.2024 - 06.2025
High School Diploma -
Downers Grove South
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