Kayla Sanchez
The Bair Foundation
Harlingen,TX
1
Certification
5
years of professional experience
Dedicated administrative professional with a strong focus on customer service, data entry, and recordkeeping. Proven ability to maintain accurate documentation and streamline communication processes.
Work History
Administrative Assistant
2 Years- Maintained accurate records and documentation for client services.
- Run Background Checks for Foster Parents, Household members and frequent visitors.
- Upload all end of the month documentation for Foster kids to their records as far as their medication logs, daily recreation logs, and medical appointments.
- Request documentation from CPS Caseworkers for each child's file.
- Respond to any emails they send from licensing
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Utilized database software to track program outcomes and generate reports.
Medical Receptionist
2 Years- Scheduled appointments using electronic health record (EHR) systems to optimize clinic operations.
- Managed patient check-in and check-out processes to ensure efficient workflow.
- Processed insurance verifications and authorizations to facilitate timely patient care.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
- Assisted in maintaining accurate patient records for compliance with healthcare regulations.
- Trained new staff on office procedures and EHR systems to improve team performance.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Education
High School Diploma
- Extracurricular Activities: Softball & Volleyball
Bachelor of Social Work - Social Work
- 3.24 GPA
Skills
Documentation and recordkeeping
Data management
Office administration
Data entry
Microsoft Excel
Excel spreadsheets
Record management
Microsoft outlook
File organization
Calendar management
Computer skills
Customer service
Spreadsheet management
Certification
- DFPS - Trauma Informed Care Training - 1 Hour
- DFPS - Psychotropic Medication Training - 2 Hours
Timeline
Administrative Assistant
The Bair Foundation
10.2024 - CurrentRead More
Medical Receptionist
Emergence Medicine
09.2021 - 09.2023Read More
Harlingen South High School
High School Diploma
Read More
Walden University
Bachelor of Social Work from Social Work
Read More