Kayla Schankel
Easton,PA
Summary
High-energy server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Overview
3
3
years of professional experience
Work History
Shift Lead/Restaurant Server
LaKang Thai French Cuisine
Easton , PA
2022.09 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Assisted in the training of new employees.
- Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
- Maintained knowledge of menu items and daily specials to answer customer inquiries.
Team Member
Pet Supplies Plus
Glen Easton , PA
2021.06 - 2022.09
- Maintained a clean and organized work area throughout shift.
- Received, processed, and stocked merchandise in accordance with store policies.
- Provided customer service support to ensure satisfaction.
- Collaborated with team members to achieve daily goals.
- Assisted customers with product selection and ordering process.
- Provided animal care and enrichment, including cleaning of enclosures and providing food and water.
Education
High School Diploma -
Freedom High School
Bethlehem, PA2023-06
Some College (No Degree) - Public Health Science
University of Maryland
College Park, MDSome College (No Degree) - Dual Enrollment
Northampton Community College
Bethlehem, PASkills
- Performance Improvement
- Conflict Resolution
- Work Delegation
- Rules Enforcement
- Employee Scheduling
- POS System Operation
- Positive Attitude
- Guest service
- Staff Motivation
- Workplace Safety
Timeline
Shift Lead/Restaurant Server
LaKang Thai French Cuisine
2022.09 - Current
Team Member
Pet Supplies Plus
2021.06 - 2022.09
High School Diploma -
Freedom High School
Some College (No Degree) - Public Health Science
University of Maryland
Some College (No Degree) - Dual Enrollment
Northampton Community College
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