Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Presidents Club
Timeline
Generic

Kayla Schoolcraft

Goldsboro ,NC

Summary

Dynamic individual with hands-on experience in Multi Family Selling and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

13
13
years of professional experience

Work History

Pro Sales Specialist

Lowes Home Improvment
09.2018 - Current
  • Handle 20 + accounts on a weekly basis for ordering a variety of product ranging from appliances to lumber packages
  • The Sales Specialist ProServices serves as an expert, explaining the specifications and features of a product or service to existing or potential customers, with the goal of closing a sale
  • This associate provides exceptional consultative services to customers and confirms their needs are met before leaving the store
  • The Sales Specialist ProServices is also responsible for executing orders and projects in their area of focus
  • Work closely together daily on builder relationships to provide them products to support their clients in a timely manner for job execution on multi unit projects

Project Exterior Specialist

Lowe's Companies, Inc.
09.2016 - 09.2018
  • Responsible for coordinating and scheduling installations by reviewing and managing Installed Sales paperwork and contacting installers and customers throughout the process, ensuring merchandise is ready for installer pickup or delivery by pulling and staging items beforehand, and confirming customer satisfaction
  • Also responsible for communicating and building relationships with installers, customers, and vendors and for assisting with the training and coaching of employees on the Installed Sales program and order management system

Millwork sales specialist

Lowe's Companies, Inc.
10.2013 - 09.2016
  • The Sales Specialist Millwork serves as an expert, explaining the specifications and features of a product or service to existing or potential customers, with the goal of closing a sale
  • This associate provides exceptional consultative services to customers and confirms their needs are met before leaving the store

Paint CSA

Lowe's Companies, Inc.
10.2011 - 10.2013
  • Being friendly and professional, welcoming customers to Lowe's and helping with home improvement project needs
  • Validating loading tickets and processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner
  • Engaging in safe work practices and encouraging others to do the same
  • The Customer Service Associate is responsible for customers' experience with Lowe's
  • This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met
  • In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers
  • This associate must always remain vigilant and report any safety or security concerns around the entrance of the store

Education

High School Diploma -

Warren Area High School
Warren PA
06-2006

Skills

  • Customer Relationship Management (CRM)
  • Customer Service
  • Financial Authority
  • Creative Problem Solving
  • Computer Literacy
  • Retail Sales
  • Account Management
  • Teamwork
  • Objection handling
  • Cold calling
  • Solution selling
  • Sales planning
  • Pipeline management
  • Upselling strategies
  • Inside sales
  • Outside sales
  • Influencing/ People Leadership

Websites

Accomplishments

  • Achieved Sales Goals by completing CRM with accuracy and efficiency.
  • Collaborated with team of 5 in the development of Mayroad Project.

Presidents Club

Achieving Over $1Million Milestone 2021, 2022, 2023, 2024

Timeline

Pro Sales Specialist

Lowes Home Improvment
09.2018 - Current

Project Exterior Specialist

Lowe's Companies, Inc.
09.2016 - 09.2018

Millwork sales specialist

Lowe's Companies, Inc.
10.2013 - 09.2016

Paint CSA

Lowe's Companies, Inc.
10.2011 - 10.2013

High School Diploma -

Warren Area High School

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Kayla Schoolcraft