Trun Kumar
Livermore,CA
Summary
Sales and management expert with a proven track record in driving significant revenue growth and enhancing customer satisfaction. Demonstrates strong leadership in team training, account management, and effective communication with clients and vendors.
Overview
7
7
years of professional experience
1
1
Certification
Work History
PRO Sales Specialist
Lowe’s
06.2024 - 04.2026
- Generated $638,000 in sales (48% above sales plan) for Lowe's Q3.
- Drove store credit card goals for consumer and business accounts. Awarded Top 20 credit leader in Lowe's region-wide, out of 120 stores.
- Promoted sales growth through account management, seeking customers in store during power hours, and lead generation.
- Built and maintained relationships with professional contractors and business customers through CRM and with a store provided phone to call and text customers.
- Assisted customers by recommending products by brand, quality, and quickest delivery times.
- Partnered with store leadership and all departments to ensure efficient order fulfillment and customer satisfaction.
Millwork Specialist
Lowe’s
09.2023 - 06.2024
- Guided customers in selecting doors, windows, and millwork products tailored to project needs, lead times, and budgets.
- Coordinated special orders while ensuring effective communication with vendors and customers to meet project requirements.
- Communicated with vendors on custom order requests that may not be available in the Lowe's Custom Millwork Configurator.
- Worked with the following vendors: Pella, Milgard, Jeldwen, Therma-Tru, and Reliabilt.
Manager
7-Eleven
04.2019 - 01.2024
- Managed family business operations, overseeing staffing, scheduling, inventory control, and customer service to ensure smooth daily functionality.
- Led and trained team members to improve operational efficiency and customer satisfaction.
- Closely monitored sales performance and implemented strategies to increase revenue and reduce shrinkage.
- Handled cash management and vendor relations while ensuring compliance with company policies and safety standards.
Education
Bachelor of Science (B.S.) - Marketing
San Jose State University
San Jose, CA01-2021
Associate of Science (A.S.) - Business
Las Positas College
Livermore, CA01-2018
Skills
- Sales & Business Development
- Customer Relationship Management (CRM)
- Team Leadership & Training
- Account Management
- Inventory & Vendor Management
- Communication & Negotiation
- Customer Service Excellence
- Problem Solving & Multitasking
Certification
- HP Life Social Media Marketing Certificate
- Hootsuite Platform Certification
Timeline
PRO Sales Specialist
Lowe’s
06.2024 - 04.2026
Millwork Specialist
Lowe’s
09.2023 - 06.2024
Manager
7-Eleven
04.2019 - 01.2024
Bachelor of Science (B.S.) - Marketing
San Jose State University
Associate of Science (A.S.) - Business
Las Positas College