Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kayla Seltzer

Arlington,VA

Summary

Driven Staffing Manager with track record of thriving in fast-paced, challenging settings. Team player with strong communication and interpersonal abilities. Friendly Staffing Manager with the proven to generate valuable leads. Skilled at developing marketing strategies to attract qualified candidates. Offering excellent relationship building skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Staffing Manager/Recruiter

Regency Care Of Arlington
06.2021 - Current
  • Reviewed applications and resumes to support hiring activities.
  • Performed sourcing, interviewing, negotiations and hiring.
  • Developed marketing strategies to generate leads.
  • Recruited and hired employees
  • Decreased employee turnover

Cna

CommuniCare Health Centers
01.2021 - 06.2021
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Call Center Representative

Passport BMW
01.2019 - 01.2021
  • Responded to customer calls and emails to answer questions about products and services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.

Education

High School Diploma -

Potomac High School
Oxon Hill, MD
05.2018

Skills

  • Staffing Strategy
  • Performance Optimization
  • Reading Comprehension
  • Employee Communications
  • Customer Service
  • Inbound Phone Calls
  • Corporate Branding
  • Technique Optimization
  • Cross-Functional Collaboration
  • Staffing Processes
  • Sourcing New Candidates
  • Project Management
  • Work Authorizations
  • Scheduling Processes
  • Spreadsheet Management
  • Union Negotiations
  • EEO Compliance
  • Administer Benefits
  • Company Leadership
  • Training Needs Analysis
  • Analyzing and Modifying Compensation
  • Human Resource Information System (HRIS)
  • Unemployment Claims
  • Recruit Managers
  • Human Resource Management Software (HRMS)

Certification

  • Certified Nursing Assistant

Languages

Spanish
Limited Working

Timeline

Staffing Manager/Recruiter

Regency Care Of Arlington
06.2021 - Current

Cna

CommuniCare Health Centers
01.2021 - 06.2021

Call Center Representative

Passport BMW
01.2019 - 01.2021

High School Diploma -

Potomac High School
Kayla Seltzer